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Beneficiary services

Eligibility & documents

Read the requirements below, prepare your documents, then continue to registration.

Explore the beneficiary portalWatch how to registerCall for help
  1. Review requirementsUnderstand what is needed
  2. Prepare documentsClear, complete copies
  3. Register & applyThrough the official portal

Watch how to register

Press play in the video. You can pause and replay the guide whenever you need.

Watch on this page

If the video does not start, follow the written steps or call us on 0114179090.

Simple registration steps

  1. Review the documents below

    Prepare clear, complete copies.

  2. Go to the beneficiary portal

    Choose to create an account or sign in.

Go to registration

Requirements & documents

Review the full requirements before you begin.

Applications are reviewed once the required information and documents are complete.

  • Beneficiary identification

    A valid national ID or residency permit for the beneficiary. Visit documents and expired identification are not accepted.

  • Medical documents

    • A medical report issued by an approved provider no more than three months before the application date.
    • A stamped prescription.
    • A treatment-needs statement completed by the treating physician.
    Download medical formUnable to download?

  • Proof of income

    A salary certificate from the employer, pension agency or another source of income.

  • Proof of residence

    A tenancy agreement or property title deed.

  • Insurance rejection

    If available

    Proof of medical insurance rejection or the insurer’s rejection letter, if available.

Before you begin

Does registration guarantee approval?
The Association reviews the application for completeness and eligibility. Registration alone does not mean the request has been accepted.
How do I follow my application?
Sign in to your beneficiary account. The Association contacts you by SMS or phone using your registered number following its review.
What if registration or the form download does not work?
Use the phone or email in the help section. WhatsApp is also available for general inquiries; do not send identity documents or medical reports.

Review requirements, then register

The portal provides separate paths for new beneficiaries and existing account holders.

Open beneficiary portal